Privacy Policy
Last updated: August 11, 2026
1. Overview
This Privacy Policy describes how ShipBuy collects, uses, and protects your information when you use our platform and services.
2. Information We Collect
- Account information — name, email address, company details, and billing information.
- Order and shipment data — recipient names and addresses, package contents declarations, and tracking events, as needed to provide shipping services.
- Usage data — log data and device information used to operate and secure the service.
3. How We Use Information
We use your information to provide and improve our services, including syncing orders from your sales channels, purchasing labels from carriers, processing payments, and providing customer support.
4. Sharing
We share shipment data with carriers and sales channels only as required to fulfill your requests. We do not sell your personal information.
5. Data Retention and Security
We retain data for as long as your account is active or as required by law, and we apply industry-standard safeguards to protect it.
6. Your Rights
You may access, correct, or request deletion of your personal information by contacting us at support@shipbuy.com.